A Guide to Choosing the Right Office Phone System for Your Business 

Are you a new entrepreneur wondering what type of phone system is best for your business? Whether the business you are running has physical existence or you are conducting affairs virtually, having a reliable business phone system is a key to your success. An Office phone is essential for all types of businesses to support the needs of their employees and customers.

And choosing the best option available has great significance. Ineffective and poor business communication isn’t just an inconvenience rather it could harm your entire company. According to a survey conducted by SHRM on 400 companies with 100,000 employees each, the average loss due to inadequate communication per company is $62.4 million every year.

On the contrary, using the right business phone system will help you establish credibility in your industry, save time and money, stay connected from any place at any time, and ultimately, help you grow your business. However, finding the best phone system for your office is tough, so, this guide will help you choose the best phone system for your business needs.

Traditional Office Phone Systems:

Traditional phone systems are the most basic phone systems that are in use since the late 1800s. These conventional phone systems use underground copper wires to connect phone calls. They’re also known as residential landlines. They are easy to use, come with basic features of voice calls, and are ideal for a small business with less than 20 employees and who don’t need advanced features of phone systems. However, they are not as flexible as other systems and are not ideal for medium-sized or growing companies.

To install these phone systems, you need a service company technician for the installation of equipment. The technician will install specific wiring for the phone system to work. to run the wiring specifically for the phone system. Another drawback of this system is that you will be charged a separate amount. You will have to pay for each call, depending on the plan you have purchased.

Private Branch Exchange (PBX) or On-Premise VoIP:

A traditional office phone system you can use is PBX. It is an on-site and hardwired phone system that requires different equipment. Although this type of system gives you control over the communication system, it is very expensive. While you can integrate it with other software, you still need a large capital to purchase everything up front.

To maintain, repair, and upgrade this type of phone system, you require a highly skilled technical team too. Therefore, this type of business phone is only useful for large organizations that don’t feel comfortable using the cloud. A small business can’t afford to build a whole department dedicated to communication.

Voice Over Internet Protocol (VoIP) Phone System:

This is one of the most advanced and highly popular business phone systems. It allows you to place and receive calls over the internet. This phone system uses data to to make calls using an internet connection. Furthermore, you don’t require a lot of capital to install this type of phone system. An active internet connection, software provided by hosted VoIP, and VoIP number are all you need for communication.

VoIP systems provide a great many features that are highly useful for business communication. It includes automated attendants, call routing, call forwarding, call analytics, visual voicemail, call queues, and much more. Moreover, VoIP systems also provide remote workers access to the business’s phone system from their mobile devices or laptops.

Hybrid Business Phone System:

Another less popular type of phone system is the hybrid phone system. This system is a combination of analog and VoIP systems. The companies that want to reduce the risk of upgrading their system to something that is purely digital or not willing to transform their communication system can avail themselves of this system.

Final Thoughts:

There is a variety of office phone systems available to choose from. Before choosing anyone, you should analyze your company’s needs and then carefully weigh the pros and cons of these systems. It will help you choose the right system for your company. The VoIP Phone System is one of the most advanced and highly featured business phone systems as it is completely suitable for businesses of all sorts. You don’t require too much hardware for this type of phone system. You only need an internet connection, a VoIP number, and a phone device having an application, which is enough for your communication.